Why ‘no’ is one of the hardest words to say
3 good reasons why saying 'no' is difficult No is a very very short word. It can also be one of the most difficult words to say because it is…
6 Tips For Giving Feedback (That Will Actually Make A Difference)
At some point in your career, you will probably find yourself in a situation where you need to give feedback. It might be for someone you mange, or it might be for a peer or even someone junior to you. It might be work related, it might be more of an etiquette or personal preferences matter. Whatever the reason, you will need to think about how best to deliver that feedback so that it gets the results you want. All too often, feedback is delivered badly, and this can result in arguments and hostile work environments.
6 tips for Brilliant Virtual Presentations
We run a lot of presentation skills courses with all kinds of people and businesses. But in today’s digital world, we’re finding more and more people who are being asked to deliver ‘virtual’ presentations. These are presentations that use a virtual platform such as Webex, Go To Meeting, Zoom, Adobe Connect or even Skype.
How To Give Outstanding Customer Service
Most of us would like to think that our company gives great service to our customers, above and beyond what they expect from us. And for the most part, that’s true. But in a world where everyone is trying to be great, it’s the truly outstanding service that really makes a difference to businesses.
8 brilliant tips for making a great presentation
Love them or hate them, there’s no denying that presentations have become an essential component of business life. After all, they are an effective way to convey complex information to a group of people, and have been used to sell, update or educate for decades. But the success of a presentation often lies with the skills of the presenter, and this is where things start to fall down. At Learning Curve, we’ve seen a lot of presentations over the years, and have put together 9 top tips for making your presentations informative, memorable and creative.
The 5 Most Common Mistakes Managers Make
Let’s be honest – managing and maintaining a busy and successful team isn’t easy. In fact, sometimes it can be incredibly challenging. But it’s also fantastically motivational, stimulating and fun. And every manager, no matter how new or experienced, will make some mistakes when in this environment. It’s only natural. But rather than wallow in those mistakes and let them ruin your confidence, you should take the opportunity to learn from them and improve for the future.
Managing Remote Teams – Out Of Sight, Out Of Mind?
With the recent rise in mobile working technology and flexible working hours, we are finding more and more teams that are separated from each other physically. While this might work well for everyone involved on a personal and productivity level, for managers it presents a whole host of new challenges. After all, managing a separate ‘virtual’ team that they don’t see on a regular basis can be difficult, and when the primary contact is phone or email it can challenge even the most experienced leaders.